eTOM can be considered a blueprint for standardizing business processes as well as operations support systems (OSS) and business support systems (BSS). eTOM to Business Process Framework; SID to Information Framework, and; TNA to . If you are new in ISP company and want to understand the basic of etom. Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information. Page 1 of Introduction to eTOM. White Paper.

Author: Yozshujora Tutaur
Country: Maldives
Language: English (Spanish)
Genre: Politics
Published (Last): 6 January 2006
Pages: 130
PDF File Size: 5.55 Mb
ePub File Size: 10.10 Mb
ISBN: 789-5-24834-130-5
Downloads: 5116
Price: Free* [*Free Regsitration Required]
Uploader: Nikojora

The TMN model lays the foundation for managing the infrastructure. There have been many versions of eTOM. ZTE Corporation — Mapping a scalable smart-city solution. It includes Resource Trouble Management, which performs fault monitoring and management functions, such as processing device notifications, root cause analysis, and fault reporting.

Architectural and Framework Standards: the eTOM Model (TMF)

The map also indicates the interaction between processes. The Purposes of Accounting.

TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. Check here to find out.

Business Process Framework (eTOM) – TM Forum

Learn a common, business-led approach to rationalize the processes that run your business. The development of the business process standardization for telecom service providers started etmo the founding of the TM Forum in TM Forum members only. Network Blueprint for Capacity Planning. Online Training Courses now available at the click of a button.


Get Involved Join the Frameworx Community discussion. Operations includes processes that support customers, network operations, and management.

Applying the Information to the Business. The eTOM focuses on managing operations, services, and interactions between the various components and building blocks. NovemberKuala Lumpur, Malaysia. The following is a brief summary of the two areas that are most relevant for accounting and performance management. About the Technical Reviewers. It monitors, analyzes, and reports performance data from the devices. Find out more here. There is a knowledge certification exam also associated with the course material.

Network Blueprint for IP Telephony. In this manner the Business Process Framework map covers the whole value chain.

Business Process Framework eTOM training – TM Forum

For suppliers, the eTOM framework outlines potential boundaries of software components, and the required functions, inputs, and outputs that need to be supported by products using the common language of the service providers. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

From basica perspective of this book, the eTOM operations processes are relevant—particularly fulfillment, assurance, and billing. Data Collection and Methodology Standards. It broadens the TOM model to a complete enterprise framework and addresses the impact of e-business environments and business drivers.

User Registration Not sure if your company is a member? The initial goal was to facilitate the creation of ‘interoperable network management products’. Commons category link is on Wikidata. You will add a new skill to your professional resume while helping your company to systematically improve the way it does business.


Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. It is a hierarchical catalog of the key business processes required to run a service-focused business. Network Connectivity and Performance. Therefore, the two definitions do not overlap, but complement each other.

Business Process Framework (eTOM)

Assurance consists of proactive and reactive maintenance activities, service monitoring SLA or QoSresource status and performance monitoring, and troubleshooting. Network Blueprint for Monitoring. A course attendance certificate is issued on satisfactory completion of the course.

This includes continuous resource status and performance monitoring to proactively detect possible failures, and the collection of performance data and analysis to identify and resolve potential or real problems.

Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. What’s new View all news.